Complaints

Osool & Bakheet Investment Company is keen to provide high quality services to our valued clients, to meet their needs and requirements. Also the company seeks to facilitate communicating with the clients to hear their complaints, so OBIC allocate several ways to receive clients' complaints. In case of any complaint, please use the complaints form and submit it to us using one of the following ways:
1- Written Complaint (Hard Copy):
Compliance, Anti Money Laundering & Combating Terrorist Financing – Manager
Osool & Bakheet Investment Company
Riyadh - King Fahad Road, Bahrain Tower, Mezzanine Floor. 
P.O. Box 63762, Riyadh – 11526, Kingdom of Saudi Arabia
2- E-Mail Complaint:
You can submit your complaint by sending it to the following email: compliance@obic.com.sa
3- Fax Complaint:
You can submit your complaint by sending it to the following Number: +966 (11) 4604116
4- Verbal Complaint:
You can submit your complaint by calling Client Relation representative through the following Number: +966 (11) 4191797